Terms of Service

1. Service

Verdict Memory is a hosted memory service for AI assistants. You connect assistants such as Claude, ChatGPT, or Cursor, and they store and retrieve information through your own isolated instance. Untrusted sources are held in quarantine until you or a trusted agent you designate approves them; superseded information is retained and linked to what replaced it. Operated by Shpigel Nadav Shimon, Israel.

The service stores and returns what you and your assistants put into it. It does not verify the truth of stored content, and information written by AI assistants may be wrong. The service is not professional, legal, medical, or financial advice. Your judgment is required.

2. Accounts

One account per person. An accurate email address is required. Sign-in is via Google. We may suspend accounts for abuse.

3. Fair use and acceptable use

Plans are metered by connected assistants as listed at verdictplatform.ai/memory/pricing. Accounts are personal: one account per person; access may not be shared, resold, sublicensed, or offered as a service to third parties. You may not circumvent quotas, rate limits, or input-size limits; probe, scrape, or systematically extract service internals; or use automation to generate volume beyond normal individual use. You are responsible for what you store and for having the right to store it. We apply technical safeguards including rate limits and spend controls, and may throttle, suspend, or terminate accounts that violate this section. The 14-day money-back guarantee is always honored; accounts that have been refunded may be restricted from future purchases.

4. Billing

Subscriptions are processed by Paddle as merchant of record.

New accounts start with a 14-day free trial and a payment method on file. Unless you cancel before the trial ends, it converts automatically into a paid subscription. The first paid month is charged at the introductory rate of $7.99; every month after that is charged at the standard rate of $19.99, until you cancel. We notify you by email before the trial converts and before the price steps up from the introductory rate.

Subscriptions auto-renew until canceled. You can cancel anytime from your account page, effective at the end of the current billing period. Current prices are listed atverdictplatform.ai/memory/pricing. All paid charges carry a 14-day money-back guarantee: see verdictplatform.ai/memory/refunds. EU statutory withdrawal rights apply.

5. Failed payments, suspension, and what happens to your memories

An active account always has a valid payment method on file. If a charge fails, this is exactly what happens, and nothing is deleted without warning:

1. Days 0 to 30: grace period. We email you immediately and retry the payment. Your instance stays running and your memories stay intact. Writing new memories is suspended; reading and exporting remain available so you are never locked away from your own knowledge because of a billing problem.
2. When you add a valid card during the grace period, the outstanding month is charged and the account returns to normal at once.
3. After 30 days without a valid payment method, the account is closed and the instance and its memories are permanently deleted. We email you at least 7 days before this happens, and the export link stays available for the whole grace period.
4. If you cancel deliberately, your subscription runs to the end of the period you paid for; you then have 30 days to export before deletion.

Deletion at the end of these periods is permanent. Residual copies in encrypted infrastructure backups expire within 30 days thereafter. We will not hold your memories hostage for payment, and we will not store them indefinitely for an account nobody stands behind.

6. Goodwill export: getting your memories out when you cannot pay

Nobody should lose what they have built because a payment failed. If your account is unpaid, suspended, or closing, you may request a goodwill export: we package your memories as a readable archive and send it to you, so you keep your knowledge even if you no longer keep the service.

This is available on individual personal accounts only. Accounts held by a company, organisation, or other legal entity, and accounts on team, agency, or negotiated plans, are governed by their own agreement and by the export tools in their dashboard rather than by this section.

How it works:

• You request it from your dashboard, while signed in as the account owner. It is never automatic and it cannot be requested by anyone else on your behalf.
• The archive contains your memories in a readable, human-usable form, not a raw database file you would have to reverse-engineer, together with their provenance and history.
• It is a single, one-time email to the address on the account, containing one downloadable archive. It is not a subscription, a sync, a recurring backup, or a service we operate on your behalf. It is one delivery, once.
• Depending on the size of your data and when you ask, we may charge a small fee for preparing it; if we do, you will see the amount before you confirm.
• Before we prepare it you must tick a box confirming that you understand and accept the following, which is the whole point of this section: once the archive leaves our systems, we are not responsible for what happens to it. Email is not a secure channel. We do not control your inbox, your devices, your cloud sync, or anyone you forward it to. From the moment it is sent, the chain of custody, the security, and the privacy of that copy are yours.
• Inside our service, your memories stay governed and isolated as described in the Privacy Policy. The goodwill export deliberately steps outside that protection, at your request, because having your knowledge is worth more to you than our guarantees about it.

This is offered as a gesture of goodwill, not as a contractual entitlement, and it does not extend the retention periods in §5. We may decline requests that appear abusive, automated, or made on behalf of someone other than the account owner.

7. Your content and our service

You own everything you store. We own the service, the software, and the governance system that runs it. We claim no rights over your content beyond what is needed to operate the service for you.

8. Availability and changes

We may modify or discontinue the service with 30 days' notice for paid plans. We do not currently offer a service-level guarantee on uptime.

9. Termination and your data

You can delete individual memories or your entire account at any time from your account page. On termination you may export your data first; see the Privacy Policy for what deletion does and how long residual backup copies persist.

10. Liability

To the maximum extent permitted by law, our liability is capped at the fees you paid us in the twelve months preceding the claim.

11. Governing law

These terms are governed by the laws of Israel. Any dispute will be resolved in the competent courts of Tel Aviv.

Questions about these terms? Email support@finalverdict.ai.

Last updated: 2026-08-07.